LIMITED TIME: Get 3 VI Peels for $899 (a $1,050 value) · Use code VIPEELFACE or VIPEELBODY at checkout · Ends 10/31 · BOOK UNDER “PACKAGES”

FREQUENTLY ASKED QUESTIONS

Feel confident before you book

Answers to the questions we hear most. Still unsure? A consultation is the best place to start.

Booking & Policies

Where are you located?

24850 Blanco Rd., Suite 100D, San Antonio, TX 78260. All services are by appointment only. We do not accept walk-ins.

Is a deposit required?

Yes. Consultations require a $45 deposit, and other services require a 25% deposit. Deposits go toward your service total and are non-refundable.

What is your cancellation policy?

Please give at least 24 hours’ notice to cancel or reschedule. Changes with less notice, and no-shows, are charged 50% of the service. Each appointment can be rescheduled up to 2 times.

What if I’m running late?

We offer a 10-minute grace period. After that, the appointment is considered a no-show, and treatment isn’t guaranteed if there isn’t enough time to complete it.

What if my preferred time isn’t available?

Add yourself to our waitlist. Openings do come up, and we do our best to accommodate waitlisted clients.

What forms of payment do you accept?

We accept Visa, Mastercard, and all major credit cards, as well as Zelle and Cash App. Cash is welcome in the exact amount. Payment plans are available through Cherry, Affirm, and Klarna for those who qualify.

Do you offer gift cards?

Yes. You can buy a gift card online any time here.

Consultations

Do I need a consultation?

Yes. A consultation is required before starting any new treatment so we can review your skin, goals, history, and current products. In person is recommended, and virtual is available if needed.

Will I get a personalized treatment plan?

Yes. No two clients are the same, so we don’t use one-size-fits-all packages. At your consultation, we review your skin, history, and goals, then create a treatment plan for the services we offer based on your needs, including recommended treatments, how many sessions to expect, home care, and pricing. Your plan is adjusted as your skin progresses.

What is a Good Faith Exam?

A Good Faith Exam (GFE) is a short virtual visit with a licensed medical provider through Qualiphy, done from your phone in minutes. It stays valid for up to one year.

What is a Good Faith Exam for?

It’s a quick medical screening that reviews your health history, medications, and skin so a licensed provider can confirm you’re a safe candidate and clear you for treatment. It’s required before VI Peels, microchanneling with tips of 0.50 mm or higher, tattoo removal, and any laser session, including Carbon Wave.

Does my consultation fee count toward treatment?

Yes. Your $45 consultation fee can be applied toward a booked service when you schedule within 30 days.

Intimate Brightening

What is intimate brightening?

A professional treatment that reduces hyperpigmentation and evens skin tone on the bikini line, inner thighs, underarms, and intimate areas. It’s safe for all skin tones.

Is intimate brightening a one-time treatment?

No. Every client’s journey is unique. Pigmentation in intimate areas can have many causes, such as friction, hormones, shaving or waxing, and genetics, and there are different ways to treat it. We choose the approach that fits your skin, your goals, and your timeline, and most clients see the best results with a series of treatments plus consistent home care.

How many sessions will I need?

Intimate brightening is not a one-and-done service. Most clients need a series of treatments, often around 6 sessions and sometimes more. Results and the number of sessions needed vary by person. Results build gradually and depend on the depth of pigmentation, your skin type, consistency with your appointments, and home care. We’ll give you an estimate at your consultation and adjust as your skin responds.

Can I wax before my treatment?

Yes, but waxing or sugaring should be done at least 72 hours before your brightening treatment.

Laser & Carbon Wave

What laser do you use?

The MedLite C6, a Q-switched Nd:YAG laser. Its 1064 wavelength is considered one of the safest options for melanin-rich skin.

Does laser treatment hurt?

Most clients describe a quick snapping feeling, like a rubber band. Sessions are fast, and we use cooling when appropriate.

Is there downtime after Carbon Wave?

No. You may notice mild redness that fades quickly, and you can return to normal activities right away.

Peels & Microchanneling

How is VI Peel different from your signature peels?

VI Peel is a clinical-strength peel performed under physician oversight, designed for more resistant concerns like melasma and acne scarring.

Is there downtime after a VI Peel?

Peeling and flaking are normal as your skin renews. The VI Peel app guides you through what to expect each day.

How is microchanneling different from microneedling?

Microchanneling uses a vertical stamping motion instead of dragging needles, so it causes less trauma, less downtime, and more consistent results.

What is a VI Peel?

VI Peel is a medical-grade chemical peel performed under physician oversight. It gently lifts away damaged surface skin so fresher, more even-toned skin can come through. It’s designed for stubborn concerns that everyday peels can’t reach, and it’s safe for all skin types and tones. A Good Faith Exam is required before your first peel.

What does the VI Peel for the face treat?

For the face, we use VI Purify Precision + Peptides. It’s ideal for melasma, acne and acne scarring, dark spots and stubborn pigment, uneven tone, rough texture, and fine lines. We recommend a series of at least 3 peels, about 4 weeks apart, for the best results.

What does the VI Body Peel treat?

The VI Body Peel is made for skin from the neck down, including the back, chest, arms, underarms, legs, and buttocks. It helps with hyperpigmentation and dark areas like underarms, body acne, stretch marks, rough or bumpy skin, and uneven tone and texture. Most clients see the best results with a series of at least 3 peels.

What happens after a VI Peel?

You go home with a post-peel kit and simple steps to follow. Peeling usually starts within a few days and lasts about a week, and the VI Peel app guides you through each day. Let the skin shed on its own, avoid the sun and heat, and wear SPF daily.

What is microchanneling?

Procell microchanneling is a collagen-building treatment. Tiny needles create microscopic channels in the skin using a gentle vertical stamping motion, which prompts your skin to repair itself and produce new collagen and elastin. We pair it with Procell growth-factor serums to boost results. It’s safe for all skin tones.

What can microchanneling treat?

Microchanneling helps with acne scars, uneven texture, enlarged pores, fine lines and wrinkles, dull or uneven tone, and stretch marks. It can be used on the face and on body areas like the abdomen. Most corrective goals take 3 to 6 sessions, and results build gradually as new collagen forms.

Is there downtime after microchanneling?

Downtime is minimal. Your skin may look pink or feel tight, like a mild sunburn, for a day or two. Each Procell package includes a mini trial care kit to support healing. A Good Faith Exam is required for treatments using tips of 0.50 mm or higher.

Facials & Waxing

How often should I get a facial?

Most clients benefit from a facial every 4 to 6 weeks.

What products do you use in your facials?

Our facials and signature peels feature Korean skincare peels and products, known for gentle, effective formulas that hydrate, brighten, and support healthy skin. Every facial is customized to your skin and goals.

Can I add dermaplaning to my facial?

Yes. Dermaplaning is an option with any of our facials. It gently removes dead skin and peach fuzz for smoother skin, a brighter glow, and better product absorption.

What is hydrodermabrasion?

Hydrodermabrasion uses water and gentle suction to exfoliate, deep-clean pores, and infuse hydrating serums at the same time. There’s no downtime, and skin looks smoother and brighter right away. It’s included in our facials for a deeper cleanse and an instant glow.

Is hydrodermabrasion part of intimate brightening?

Yes. Our intimate brightening booster includes hydrodermabrasion. It gently exfoliates and preps the skin so your brightening treatment and products can work their best.

Do you offer Brazilian waxing?

Yes. Brazilian waxing is available for clients 18 and older. We only treat female anatomy, and at this time we are not trained to wax men. For your appointment, hair should be about the length of a grain of rice.

How long does my hair need to be for waxing?

About the length of a grain of rice.

What should I avoid before waxing?

Avoid exfoliating, active skincare, and shaving right before your appointment.

Still have questions?

Book a consultation and we'll walk you through the best options for your skin.

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